Return & refunds policy

Return & Refund Policy – TwentyGadget
At TwentyGadget, we want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the conditions below.
📅 Return Period
You can request a return within 7 days of receiving your order. After 7 days, we are unable to accept return requests.
📦 Condition of Items
To be eligible for a return:
Item must be unused and in original condition
All original packaging, tags, and accessories must be included
Items that are used, damaged, or altered cannot be returned
❌ Non-Returnable Items
The following items cannot be returned:
Items damaged due to misuse or improper handling
Products without original packaging
Clearance or final sale items (if applicable)
🔁 Return Process
To start a return:
Contact our support team at support@twentygadget.com
Provide your order number and reason for return
Our team will review and approve your request
If approved, you will receive return instructions
Ship the product back to the provided address
💳 Refunds
Refunds are processed after we receive and inspect the returned item
Approved refunds will be issued to the original payment method
Processing time: 3–7 business days (after approval)
🚚 Return Shipping
If the return is due to our mistake (wrong/damaged item) → we cover shipping
If the return is due to customer change of mind → customer pays return shipping
⚠️ Important Notes
Refunds may be rejected if items are not in original condition
Shipping fees are non-refundable unless the issue is our fault
We reserve the right to decline returns that do not meet policy requirements